Attorus is the AI front desk for service departments and independent workshops. It answers the service line 24/7, books logbook work straight into the diary, sends the reminders that stop no-shows, and chases the customers who've quietly lapsed.
Australian-built and managed from Adelaide. Openly AI, and happy to prove it works before you commit.
Attorus Agent 7:45 pm Your service advisor is mid-handover with a customer at the counter while the phone rings out. The caller does not leave a voicemail. They ring the next workshop on Google and book the logbook service there.
People remember the service is overdue at 8pm with the fridge open. If they cannot lock in a slot right then, the chain workshop with online booking gets the job at 8am, and you never knew the enquiry existed.
Everyone who skipped their last service is sitting in your service history, slowly drifting to the chains. Ringing them is nobody’s job, so quiet weeks stay quiet and the hoists sit still.
Techs on the tools can't run the front desk, and advisors can't be in two places. The agent answers and books while the bays stay busy.
Phone, SMS, website chat and Facebook, around the clock. The Saturday morning rush and the 8pm booking attempt both get answered on the first ring.
Logbook service, tyres, brakes, diagnostics. It captures rego, make and model, asks the right questions about the fault, offers real slots and locks the job into the diary.
SMS confirmation at booking, a reminder the arvo before, and one-tap rescheduling. A forgotten booking becomes a moved booking instead of an empty bay hour.
Service-due and win-back campaigns go out automatically on a schedule you approve, and recall or seasonal pushes, like pre-rego checks, run on request.
Everything in this section is the real product, honestly labelled, and it's being produced now. No client logos we can't back, no illustrative numbers.
A real Attorus bot set up for a typical service department is being configured now. Not a client, and not a script. When it goes live here, you'll be able to ask it anything from logbook questions to a Saturday booking and watch how it replies. The videos for this page are recorded off this same bot.
A public phone demo line is on its way. Until then, the chat demo shows exactly how the agent qualifies and books, and the videos below cover the voice side.
A customer rings after close wanting a logbook service on Thursday. The AI answers, captures the rego and books it. The SMS confirmation lands before they hang up.
A missed call becomes an SMS conversation, then a diary booking, then the reminder sequence that stops the no-show.
A service-due message goes out to a lapsed customer and ends in a booked bay hour.
This space is reserved for real client results, with the client's name and their numbers. We don't publish illustrative case studies, so until a client agrees to be named here, judge us on the working demo above.
Every call picked up, even with the counter three deep and both advisors flat out.
The diary fills overnight while the roller door is down.
Confirmations, reminders and easy rescheduling protect every booked bay hour.
Lapsed customers get a friendly chase before the chain workshops get them.
One system across every location, routing each caller to the right diary, with one report for the group.
When both advisors are serving, the agent catches the calls that would have rung out.
It books into your calendar today, and we build custom connections into your existing tools during onboarding. What that looks like for your systems is scoped on the call.
The agent is trained on your knowledge base during onboarding, so it handles the questions you want it to handle. Anything outside scope, like a driveline quote that needs eyes on the car, goes to your team with a summary of the conversation. It never makes answers up.
Yes. It is built multi-site from day one. It routes each caller by location, books into the right diary, and gives the group one report across every site.
The demos being produced for this page are recorded off a real Attorus bot, so you can judge for yourself. The conversation is natural, and anyone who asks for a human gets one, straight away.
Yes. Outbound SMS and email sequences to your own customer list, covering service-due reminders, win-backs, recalls, and seasonal pushes like pre-rego checks.
It is done for you. We train the agent on your services, your bays and your booking rules, connect your channels and diary, and test it before it goes live. Exact scope and timing are confirmed on the call.
Yes, openly. We sell Attorus as an AI front desk, and this page and our sales calls say so plainly. How it is presented to your customers is agreed with you during onboarding.
Every answered call is a booked bay hour, and every reminder is a no-show that didn't happen. Book a 30-minute call and see it on your own service line. A few extra booked bay hours a month cover it.