The counter or the phone
Your service advisor can't do both. Whoever is standing at the desk wins, and the caller books somewhere else.
Attorus is the AI front desk for dealerships and workshops. It answers every service call 24/7, books the job into your diary, reminds the customer so they show up, and wins back the ones who've drifted.
Australian-built and managed from Adelaide. Openly AI, and happy to prove it works before you commit.
Your service advisor can't do both. Whoever is standing at the desk wins, and the caller books somewhere else.
People sort their car admin at night. If they can't book at 8pm, they ring your competitor at 8am.
Everyone overdue for a service is sitting in your system. Nobody has time to chase them.
Phone, SMS, website chat, Facebook. Instantly, around the clock, including the Saturday morning rush.
Logbook service, tyres, diagnostics. It captures rego, make and model plus preferred times, checks the diary and locks it in.
Confirmation on booking, a reminder before the appointment, and easy rescheduling instead of silent no-shows.
Automated service-due and win-back campaigns to lapsed customers at 30, 60 and 90 days. Recall and seasonal campaigns on request.
Everything in this section is the real product, honestly labelled, and it's being produced now. No client logos we can't back, no illustrative numbers.
A real Attorus bot set up for a typical service department is being configured now. Not a client, and not a script. When it goes live here, you'll be able to ask it anything from logbook questions to a Saturday booking and watch how it replies. The videos for this page are recorded off this same bot.
A public phone demo line is on its way. Until then, the chat demo shows exactly how the agent qualifies and books, and the videos below cover the voice side.
A customer rings after close wanting a logbook service on Thursday. The AI answers, captures the rego and books it. The SMS confirmation lands before they hang up.
A missed call becomes an SMS conversation, then a booking, then the reminder sequence that stops the no-show.
A day 30 service-due message goes out to a lapsed customer and ends in a booking.
This space is reserved for real client results, with the client's name and their numbers. We don't publish illustrative case studies, so until a client agrees to be named here, judge us on the working demo above.
Every call picked up, even when the counter is three deep.
Customers book at 10pm and your diary fills overnight.
SMS confirmations and reminders, with easy rescheduling built in.
Lapsed and service-due customers get chased automatically, not when someone finds time.
One system across every site, routing each caller to the right diary, with one report.
When the desk is slammed, the agent answers instantly instead of voicemail.
It books into your calendar today, and we build custom connections into your existing tools during onboarding. What that looks like for your systems is scoped on the call.
The agent is trained on your knowledge base during onboarding, so it handles the questions you want it to handle. Anything outside its scope goes to your team with a summary of the conversation. It never makes answers up.
Yes. It is built multi-site from day one. It routes each caller by location, books into the right diary, and gives you one report across all of them.
The demos being produced for this page are recorded off a real Attorus bot, so you can judge for yourself. The conversation is natural, and anyone who asks for a human gets one, straight away.
Yes. Outbound SMS and email sequences to your own customer list, covering service-due reminders, win-backs, recalls and seasonal pushes.
It is done for you. We train the agent on your business, connect your channels and diary, and test it before it goes live. Exact scope and timing are confirmed on the call.
Yes, openly. We sell Attorus as an AI front desk, and this page and our sales calls say so plainly. How it is presented to your customers is agreed with you during onboarding.
Every answered call is a booked job, and every reminder is a no-show that didn't happen. Book a 15-minute call and see it on your own service line.