What is the best AI chatbot for tradies in Australia?
For tradies in Australia, the most useful AI tool is a custom agent that replies the moment a customer texts, DMs, or messages, while you are on the tools and cannot pick up. Attorus answers questions, captures the job details, books the work, and follows up on quotes across SMS, WhatsApp, social, and web chat.
Last updated: June 2026
Why tradies lose leads, and how an AI agent fixes it
The problem is not effort, it is timing. You are under a sink or up a ladder when the phone goes, the call gets missed, and by the time you are back in the van the customer has already messaged the next plumber on the list. An always-on agent closes that gap by replying instantly to every message, so a missed call does not become a missed job.
What the agent does while you are on the job
Instead of an unread inbox at the end of the day, you get warm, qualified jobs ready to confirm. The agent carries each enquiry as far as it can on its own:
- Replies instantly to texts, DMs and web messages, in your voice.
- Answers the usual questions: areas you cover, rates, availability, callout fees.
- Captures the job details: what, where, and how urgent.
- Books the job into your calendar, or flags a genuine emergency to you.
- Follows up on quotes that go quiet so they do not slip through.
Which channels does it cover?
Customers reach trades across a mix of channels, and the agent answers on all of them with the same instant, on-brand reply. Voice calls are not covered; every message channel is.
| Channel | What the agent does |
|---|---|
| SMS | Replies and books when you can't pick up the phone |
| Holds a full quote-and-book conversation | |
| Instagram & Facebook | Answers DMs and comments from local customers |
| Website live chat | Captures the lead before they bounce to a competitor |
| Sends accurate, on-brand replies and quotes |
Is it accurate, and do I stay in control?
The agent is trained on your real services, pricing and policies and tone-matched against your past replies before it goes live, so it sounds like you and answers correctly. When a question is outside its knowledge, it escalates to you rather than guessing. Every conversation sits in a real-time console with an audit log, and the moment you start typing in a thread, the agent steps back and the job is yours.
Frequently asked questions
Can an AI bot answer messages for a plumber or electrician?
Yes. While you are on the tools and cannot pick up, the agent replies instantly to customers who text, DM, or message you, answers questions about your services and rates, captures the job details, and books the work or flags an urgent callout to you. It is trained on your trade, not a generic script.
Does it handle phone calls?
Attorus covers message channels: SMS, WhatsApp, Instagram, Facebook Messenger and website live chat. It does not answer voice calls. In practice most missed leads are people who will also text or message if they get a fast reply, which is exactly what the agent provides.
Will it book jobs into my calendar?
Yes. The agent checks your availability, offers real time slots, confirms the job, and writes it to your calendar and CRM, then sends reminders. It works with major CRMs and most modern calendar and booking systems, confirmed during the consultation.
How much does it cost and how fast can it go live?
Most operators start in the low four figures monthly, with no setup fee for standard deployments and a written quote after a 30-minute consultation. A standard build goes live in four business days, month-to-month, with no lock-in.
See it on your own inbox
Book a 30-minute consultation. We will tell you, plainly, whether a custom AI agent fits your business, and send a written plan and quote within two business days.
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