AI Receptionist & Enquiry Follow-Up for Real Estate Agencies | Attorus
Industries · Real Estate

You're at the open. Who's answering the other forty buyers?

Attorus is the AI front desk for agencies and property managers. It answers every portal enquiry, call and DM around the clock, qualifies buyers and tenants, books inspections into your diary, and follows up every open-home sign-in until you know where they stand.

Australian-built and managed from Adelaide. Openly AI, and happy to prove it works before you commit.

Renovated brick home behind a white picket fence at dusk in Chatswood, Sydney
Attorus Agent 7:20 pm
Hi, is 12 Fenwick St still available? Any chance of a look before Saturday?
It is. I can do a private inspection Thursday 5:15pm, or the open is Saturday 10:30am. Which suits?
Thursday works.
Booked, Thursday 5:15pm at 12 Fenwick St. I'll SMS the details now and a reminder Thursday arvo. Are you buying to live in, or investing?
Answering across
01 / The problem
sat · 3 opens back-to-back

Saturdays bury every enquiry

You're running opens back-to-back while portal enquiries, calls and DMs stack up. By the time you're back at the office, the hot buyer has already booked through another agency's listing.

7:20 pm · portal enquiry

Buyers scroll listings after dinner

Enquiries peak when the office is closed. A buyer who hears nothing overnight keeps scrolling, and the vendor never even knows the enquiry existed.

sign-in sheet · 30 names

Open-home names never get the call-back

Thirty sign-ins, five follow-ups, and a vendor asking what happened to the rest. The follow-up that wins the next listing is exactly the work nobody has time for on a Monday.

Rooftops of a Perth suburb at sunset, Western Australia
After dark · enquiries peak

Buyers scroll after dinner. The agent answers at 9pm with the price guide and inspection times, so the conversation starts with your agency.

02 / How it works

Answer, qualify, book, follow up.

01

Answers every buyer and tenant, instantly

Portal enquiries, calls, SMS and DMs, around the clock. Price guide, land size, inspection times and pet policy, all answered in your agency's voice.

Portal enquiriesPrice guideAfter hours
02

Qualifies and books inspections

Owner-occupier or investor, finance position, timeframe. Genuine buyers get booked into the open or a private inspection straight from your diary.

Buyer qualificationPrivate inspectionsDiary
03

Follows up every sign-in

Every open-home name gets the day 3, 7 and 14 chase, and the interest level lands in your vendor report instead of in your memory.

Day 3/7/14Vendor reportSign-in list
04

Works the long game

Past enquiries and appraisal leads get nurtured with regular check-ins in the months that follow, so when a browser turns into a seller, the first call is to you.

Appraisal leadsLong-term nurtureWin-back
03 / A worked scenario

A Saturday night enquiry, pencilled into the 11 AM inspection.

WhatsApp · Saturday 9:00 PM Sample scenario · illustrative

A buyer messages on WhatsApp about the Oxford St apartment. The agent confirms the property is still available, answers the price guide and strata questions from the listing data, and offers the Saturday 11:00 AM inspection.

The buyer is pencilled in for 11:00 AM and tagged in the CRM against that listing. If they do not turn up, the day 3, 7 and 14 follow-up starts on the same channel, and the listing agent arrives on Saturday with a name rather than a blank sheet.

04 / What it does

Built for the way your week actually runs.

01

24/7 enquiry cover

Every portal enquiry, call and DM answered while you're at opens, appraisals and auctions.

02

Open-home follow-up engine

Every sign-in chased to an answer, automatically, before Monday.

03

Buyer and tenant qualification

Position, finance and timeframe captured before you spend a Saturday on them.

04

Inspections into your diary

Opens and privates booked with confirmations and reminders attached.

05

Appraisal lead nurture

Future vendors kept warm until they're ready to list.

06

Property management cover

Tenant enquiries answered and routed, so your PMs are not drowning in calls.

05 / Channels and integrations

The channels that matter here, plugged into what you run.

Channel fit
WhatsAppSMSPhoneEmail

Portal enquiries arrive by email and buyers switch to messaging within minutes. WhatsApp and SMS carry the inspection back and forth, phone catches the vendors and the serious buyers, and email keeps the portal thread intact.

Integration strip
Meta WhatsApp Business APITwilioSalesforceGoogle Calendar

Connected during onboarding and done for you. Running something that is not listed here, bring it to the consultation and we will tell you straight whether it plugs in.

06 / FAQ

Fair questions, straight answers.

Does it follow up open-home attendees?

Every attendee can be dropped into the day 3, 7 and 14 sequence on the channel they used, and the sequence cancels the moment they reply.

Can it qualify buyers or renters?

It asks the questions you specify, from budget and timeframe to pre-approval and current situation, and tags the answers against the listing in your CRM.

What about vendor calls?

Vendors can be recognised by number and routed straight to their agent. They are never qualified like a lead.

Can it quote price guides and property details?

Yes, from your listing information, and only what you approve. It sticks to the price guide you set and never invents a number. Anything it can't answer goes to the listing agent with a summary.

Does it sound like a robot?

No. It's conversational AI, and the demos being produced for this page are all recorded off a real Attorus bot, so you can judge for yourself. Tone is tuned to your agency during onboarding.

Can it handle portal enquiries?

Yes, that's a core channel. Enquiries get an instant reply that answers the question, qualifies the buyer and offers inspection times, instead of a next-day template email.

What about property management and tenant calls?

It answers routine tenant enquiries, captures maintenance requests with the details your PMs need, and escalates anything urgent immediately. Custom connections into your existing tools are built during onboarding.

We have multiple agents and offices. Does that work?

Yes. It routes each enquiry to the right listing agent, office and diary, and gives the principal one view across the lot.

How long does it take to go live?

It is done for you. We train the agent on your listings, your processes and your tone, connect your channels and diary, and test it before it goes live. Exact scope and timing are confirmed on the call.

Is it really AI? Will buyers know?

Yes, it is AI, and we sell it as exactly that. This page and our sales calls say so plainly. How it is presented to buyers, tenants and vendors is agreed with you during onboarding.

Cost is the question everybody asks first: how much does this actually cost? The rest are on the FAQ.

Start

The agency that answers first, wins.

Every enquiry answered in seconds, every open-home name chased, every appraisal lead kept warm. Book a 30-minute call and see it on your own listings. One appraisal that turns into a listing pays for it many times over.

An office of agents on the road needs a desk that never leaves. See the AI receptionist