AI Enquiry Agent for Education & Training Providers | Attorus
Industries · Education

AI enquiry agent for education and training providers.

Prospective students compare three providers in one evening. The one that answers first usually gets the enrolment. Attorus fields course enquiries around the clock and hands warm prospects to admissions.

Australian-built and managed from Adelaide. Openly AI, and happy to prove it works before you commit.

Attorus Agent 11:05 pm
When does the next Cert IV intake start, and can I pay it off?
Next intake opens 3 March. Payment plans are available over the study period. Are you enrolling domestically?
Yes, domestic. Do I need prior experience?
No prior study needed for this one. I can put you with admissions tomorrow morning to walk through it. 9:30 or 11?
Answering across
01 / The problem
intake deadline

Enquiries spike exactly when admissions is buried

The week before an intake closes is the week your admissions team is processing applications, and it is also the week the enquiry volume triples. The enquiries that go unanswered are enrolments that go to another provider.

fees · dates · prerequisites

The same course questions, all day

Fees, start dates, prerequisites, delivery mode, units. All of it is answerable instantly from your course data, and all of it currently costs a person an afternoon a week.

3:00 AM ACST

Overseas prospects enquire while Adelaide sleeps

International students compare providers in their own evening, which is the middle of your night. The provider that answers first shortlists itself, and by your morning the decision is often already made.

Intake weeks · enquiries answered

The week an intake closes is the week admissions has no capacity to answer enquiries. The agent carries that load, so the applications keep coming in while your team processes the ones already lodged.

02 / How it works

Answer, qualify, book, follow up.

01

Answers every enquiry, any hour

Live chat, email, phone, SMS and social, answered in seconds whether the prospect is in Adelaide at lunchtime or Manila at midnight.

24/7InternationalEvery channel
02

Answers from your course data

Intake dates, fees, prerequisites, units and delivery mode, drawn from the course information you supply and nothing else. Anything advisory is escalated rather than guessed.

Course dataFeesPrerequisites
03

Hands warm prospects to admissions

A prospect who is ready gets a real time with your admissions team, booked from live calendar availability, with the whole transcript attached.

Live calendarFull transcriptSource tagged
04

Chases the applications that stall

Applicants who go quiet drop into the day 3, 7 and 14 follow-up on the channel they used, and the chase stops the moment they reply.

Day 3/7/14Stops on replyPer intake
03 / A worked scenario

A late-night course enquiry that reaches admissions by morning.

Live chat · 11:05 PM Sample scenario · illustrative

A prospective student opens live chat at 11 PM asking when the next Cert IV intake starts and whether fees can be paid in instalments. The agent answers both from your course data, confirms there are no prerequisites, captures name, email and phone, and offers two admissions times for the next morning.

Booked with admissions for 9:30 AM. The enquiry lands in the CRM tagged by course, intake and source campaign, with the full transcript attached, so admissions opens the conversation already knowing what was asked.

04 / What it does

Built for the way your week actually runs.

01

Course enquiries answered around the clock

The provider that answers first usually gets the enrolment, and yours answers in seconds at any hour.

02

Factual answers from your own course data

Dates, fees, prerequisites and units, drawn from what you supply. No invented start dates, no guessed fees.

03

Visa questions flagged, never answered

Anything that touches visas or migration is handed to your specialist with the context attached, not answered by an agent.

04

Admissions calls booked from live availability

Warm prospects land in your admissions calendar with the transcript, rather than in an email queue.

05

Incomplete applications chased automatically

The day 3, 7 and 14 sequence works the applicants who stalled, on the channel they were already using.

06

Every enquiry tagged by course and intake

Your CRM shows which course, which intake and which campaign the enquiry came from, without anybody typing it in.

05 / Channels and integrations

The channels that matter here, plugged into what you run.

Channel fit
Live chatEmailPhoneSMS

Prospective students research on your website, which makes live chat the front door, and formalise by email. Phone carries the parents and the last-week-before-intake urgency, and SMS keeps the application chase going once someone has enrolled halfway.

Integration strip
IntercomCrispHubSpotGoogle Calendar

Connected during onboarding and done for you. Running something that is not listed here, bring it to the consultation and we will tell you straight whether it plugs in.

06 / FAQ

Fair questions, straight answers.

Can it give course advice?

It provides factual course information from your data, including dates, fees, prerequisites and units. Anything advisory is booked with your admissions team rather than answered.

Does it handle international enquiries?

Yes, around the clock, and it can flag visa-related questions for your specialist rather than answering them itself.

Can it chase incomplete applications?

Applicants who go quiet drop into the day 3, 7 and 14 follow-up until they reply or opt out, on the channel they were already using.

Where do enquiries land?

In your CRM, tagged by course, intake and source, with the full transcript attached so admissions picks up mid-conversation rather than from scratch.

Will it sound like our institution?

Tone is tuned to your organisation during onboarding, so it reads like your admissions team rather than a generic bot. You approve the wording before it answers anything.

How long does it take to go live?

A standard deployment moves through training and tone calibration, then integration and tested trial conversations, then a final review before it goes live. The timeline for your stack is confirmed in the written quote.

Is it really AI? Will students know?

Yes, it is AI, and we sell it as exactly that. It never claims to be a specific staff member, and it says so plainly when asked.

Cost is the question everybody asks first: how much does this actually cost? The rest are on the FAQ.

Start

The provider that answers first gets the enrolment.

You already pay to put your courses in front of people. Attorus makes sure the enquiries get answered in seconds, at any hour and in any time zone, and that warm prospects reach admissions while they are still deciding. Book a 30-minute call and see it against your own course data.

The same front-desk problem, in a smaller organisation. See the AI receptionist