Attorus is the AI front desk for dental practices. It answers every patient enquiry 24/7, screens and books new patients, sends the reminders that stop FTAs, and chases the recalls and treatment plans that quietly slip away.
Australian-built and managed from Adelaide. Openly AI, and happy to prove it works before you commit.
Attorus Agent 8:55 pm Your front desk is mid-checkout with a patient while the phone rings out. The caller books with the practice up the road, and the marketing dollars that made the phone ring are spent either way.
Toothache does not wait for opening hours. The parent searching at 9pm books whichever practice answers, and a full voicemail box answers nobody.
Every patient overdue for their six-month check and clean is sitting in your practice software. Nobody has time to chase them, so the hygiene book stays patchy and patients drift away one missed recall at a time.
When the whole team is chairside, nobody can run the front desk. The agent answers, books and reminds while you stay with the patient.
Phone, SMS, web chat and socials, around the clock. Fees, health-fund gap, parking, what a first visit involves. Anything clinical goes straight to your team, never to the AI.
New-patient details, reason for visit and urgency captured up front. Genuine pain gets an emergency slot, a check and clean gets the right chair time, and it all lands in your appointment book.
SMS confirmation at booking, a reminder the day before, and easy rescheduling. A forgotten appointment becomes a moved appointment, not a hole in the middle of the day.
Quoted-but-quiet treatment plans get a friendly chase at day 3, 7 and 14, and overdue recalls get regular check-ins, so check and cleans come back and the big cases do not go cold.
Booked at 4:15 PM. Confirmation and a 30-minute reminder sent, the lead created in the CRM tagged consult and organic-IG, and the calendar event added for Dr. Lyon. The front desk arrives to a full book rather than a voicemail queue.
Every call answered, even when the whole team is chairside with the suction going.
Details, health fund and reason for visit captured before they walk in.
Confirmations, reminders and easy rescheduling keep the chairs full.
Overdue six-month recalls chased automatically, not when reception finds a spare hour.
Quoted crowns, implants and aligners get a polite chase instead of silence.
Clinical questions are never answered by AI. They route to your team with full context.
Patients ring during their own lunch break, which is when your front desk is busiest. Phone and SMS carry the bookings, reschedules and reminders, Instagram catches the people who found you through a reel, and email handles the formal paperwork.
Connected during onboarding and done for you. Running something that is not listed here, bring it to the consultation and we will tell you straight whether it plugs in.
Every booking gets a confirmation and a timed reminder on the channel the patient used, and patients can confirm or reschedule by replying rather than ringing back.
Conversations are logged in your console, data is handled under the Privacy Act 1988 (Cth), and the practice controls retention. Our security page sets out what we collect, where it lives and who can see it.
No, never. The agent handles scheduling, fees, rebates and admin questions only. Anything clinical, from "should this hurt" to medication questions, goes straight to your team with a summary. You set exactly where that line sits before it goes live.
No. It's conversational AI, and the demos being produced for this page are all recorded off a real Attorus bot, so you can judge for yourself. Tone is tuned to your practice during onboarding, so it sounds like your front desk, not a call centre.
Yes, from your own fee schedule and policies, and only what you approve. Standard fees, gap basics and payment-plan questions are answered instantly, and anything unusual is passed to your front desk. It never makes answers up.
It books into your calendar today, and we build custom connections into your existing tools during onboarding. What that looks like for your practice is scoped on the call.
It triages by urgency. Genuine pain, swelling or trauma gets flagged for your emergency slots and your team is alerted immediately, so the patient is booked in rather than left ringing around other practices.
It is done for you. We train the agent on your services, fees and booking rules, connect your channels and appointment book, and test it before it goes live. Exact scope and timing are confirmed on the call.
Yes, it is AI, and we sell it as exactly that. This page and our sales calls say so plainly. How it is presented to your patients is agreed with you during onboarding.
Cost is the question everybody asks first: how much does this actually cost? The rest are on the FAQ.
New patients ring once, and overdue recalls drift quietly. Attorus answers every enquiry, protects your chair time and keeps the recall book moving. Book a 30-minute call and see it on your own front desk. One accepted treatment plan covers it many times over.
The same front-desk load runs across every clinic type. See clinics and allied health