What if I want to take over a conversation mid-flow?
You can, at any point. Every conversation is visible in your console in real time, and the moment you start typing in a thread the agent steps back and the conversation becomes yours. There is no handover delay and no bot-to-human transition message.
You can. Every conversation is visible in your console in real time. The moment you start typing in any thread, the agent steps back and the conversation becomes yours. There's no handover delay, no awkward bot-to-human transition message, just you, picking up where the agent left off. This is one of the small details that makes deployment work in practice.
A live walkthrough on the call shows this better than any description.
Ask us the rest on the call.
A 30-minute consultation. We map your channels, your existing systems and the conversations worth handing over. You leave with a deployment plan, not a sales pitch.