Will customers know they're talking to an AI? | Attorus

Will customers know they're talking to an AI?

The short answer

The agent introduces itself as your business, never as a specific human team member, and it says yes plainly when someone asks whether it is AI. Anyone who asks is also offered a handover to your team. You approve the exact wording on day one.

The agent introduces itself as your business, not as a bot, but also not pretending to be a specific human team member. We believe in honest framing rather than impersonation. Most customers don't ask, because the conversation feels normal and the answers are accurate. For the ones who do ask, the agent acknowledges it directly and offers to escalate to your team. We configure this language with you on day one.

The exact opening line is yours to approve before anyone sees it.

Ask us the rest on the call.

A 30-minute consultation. We map your channels, your existing systems and the conversations worth handing over. You leave with a deployment plan, not a sales pitch.

Related questions

All 12 questions